---
title: Reminders & No-Show Management | Practice Helpdesk
description: Reduce no-shows thanks to the smart follow-up of TurnUp.
---

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1. [Practice Helpdesk](https://helpdesk.turnup.world/en/practice)
2. [Reminders & No-Show Management](https://helpdesk.turnup.world/en/practice/reminders-no-show-management)

# Reminders & No-Show Management

 Reduce no-shows thanks to the smart follow-up of TurnUp.

- [Is Your Patient Data Ready for TurnUp?](https://helpdesk.turnup.world/en/practice/is-your-patient-data-ready-for-turnup)

## No-Show Follow-Up

- [How do you change the risk status of an appointment in the No-Show module?](https://helpdesk.turnup.world/en/practice/how-do-i-change-the-risk-status-of-an-appointment-in-the-no-show-module)
- [Standard reminder process before the appointment](https://helpdesk.turnup.world/en/practice/standaard-herinneringsproces-v%C3%B3%C3%B3r-de-afspraak)
- [What does the status “Potential No-Show” mean?](https://helpdesk.turnup.world/en/practice/wat-betekent-de-status-potenti%C3%ABle-no-show)
- [What should I do when a patient confirms or cancels their appointment by phone?](https://helpdesk.turnup.world/en/practice/what-should-i-do-when-a-patient-confirms-or-cancels-their-appointment-by-phone)
- [Where can I see which communication a potential no-show has received?](https://helpdesk.turnup.world/en/practice/where-can-i-see-which-communication-a-potential-no-show-has-received)
- [Where can I find potential no-shows who tried to cancel but were unsuccessful?](https://helpdesk.turnup.world/en/practice/where-can-i-find-potential-no-shows-who-tried-to-cancel-but-were-unsuccessful)
- [Reminder emails or SMS messages are not being sent](https://helpdesk.turnup.world/en/practice/reminder-emails-or-sms-messages-are-not-being-sent)
- [How do you add an extra form or link to your appointment reminders?](https://helpdesk.turnup.world/en/practice/how-do-you-add-an-extra-form-or-link-to-your-appointment-reminders)
- [How do I ensure correct appointment follow-up?](https://helpdesk.turnup.world/en/practice/how-do-i-ensure-correct-appointment-follow-up)
- [Patients Are Receiving Reminders for Cancelled Appointments. What Should You Do?](https://helpdesk.turnup.world/en/practice/patients-are-receiving-reminders-for-cancelled-appointments.-what-should-you-do)
- [Combi and family appointments: one message instead of several](https://helpdesk.turnup.world/en/practice/combi-and-family-appointments-one-message-instead-of-several)
- [Where can I find all sent communication?](https://helpdesk.turnup.world/en/practice/where-can-i-find-all-sent-communication)

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- [How to set up the AI Outbound Call Center correctly](https://helpdesk.turnup.world/en/practice/how-to-set-up-the-ai-outbound-call-center-correctly)
- [How does the AI Call Center & call history work?](https://helpdesk.turnup.world/en/practice/how-does-the-ai-call-center-call-history-work)

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- [Reminders & No-Show Management](https://helpdesk.turnup.world/en/practice/reminders-no-show-management#main-content)

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