How do you add an extra form or link to your appointment reminders?

You can use this, for example, to share a form that needs to be completed, or to provide terms and conditions or practical information that patients should read in advance.

This ensures patients are better prepared and reduces workload at the front desk.

⚙️ How to set up dynamic reminder emails

Follow these steps to add a form section to your reminder emails:

Go to Settings → Communication → Mail
Enable the forms section

You can disable it at any time using the same toggle.
Add the link where patients should be redirected when they click the button
Adjust the styling (optional):
- Make the text bold
- Show or hide the button
- Choose a color for the button and title
Customize the content:
- Edit the message text
- Set the button label
- Configure this per language (EN, NL, FR, DE)
- You will see a preview per language on the right
Use the live preview to see exactly how the email will look for patients
Send a test email to yourself
Click Save

💡 Tips

Keep your message short and clear
Use a clear call-to-action, such as:
→ “Complete your form before your appointment”
Always check that your link works correctly

✅ What’s in it for you?

With dynamic reminder emails:

Patients receive all necessary information before their appointment
You reduce missing or incomplete patient data
You improve efficiency at the front desk

How do you add an extra form or link to your appointment reminders?

With TurnUp, you can enhance your appointment reminders by adding an extra section for forms or important information.

⚙️ How to set up dynamic reminder emails

💡 Tips

✅ What’s in it for you?

❓ Questions?