How do I ensure correct appointment follow-up?

👤 Patient details

Make sure every patient has a phone number and an email address. This allows us to use both channels to send reminders and confirmation requests, increasing the chances that the patient actually sees them.

📅 Appointment details

Every appointment must have a patient, treatment, chair, and calendar. Only then will the appointment sync correctly with TurnUp and allow the full follow-up to be initiated.

✅ What does this mean for you?

With complete and correct data in your practice software:

• Appointments are correctly synchronised in TurnUp
• Reminders and confirmation requests are sent automatically
• You reach patients via two channels and increase the chances of a response
• You keep better control of your schedule and reduce no-shows

❓ Questions?

Contact our team via support. We're happy to help!