![MicrosoftTeams-image (28).png]](https://helpdesk.turnup.world/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=85&height=85&name=MicrosoftTeams-image%20(28).png)
No-Show Management
Reduce no-shows thanks to the smart follow-up of TurnUp.
- What does the status “Potential No-Show” mean?
- Standard reminder process before the appointment
- What should I do when a patient confirms or cancels their appointment by phone?
- Where can I see which communication a potential no-show has received?
- Where can I find potential no-shows who tried to cancel but were unsuccessful?
- How do you change the risk status of an appointment in the No-Show module?
- How does the AI Call Center & call history work?
- Reminder emails or SMS messages are not being sent