---
title: Waitlist & Patients | Practice Helpdesk
description: Manager your waitlist and patient list in the TurnUp application.
---

[Skip to content](https://helpdesk.turnup.world/en/practice/waitlist-patients#main-content)

- [English](https://helpdesk.turnup.world/en/practice/waitlist-patients)
- [Français](https://helpdesk.turnup.world/fr/cabinet/liste-dattente-patients)
- [Italiano](https://helpdesk.turnup.world/it/turnupworldknowledgebase/waitlist-patients)
- [Nederlands](https://helpdesk.turnup.world/nl/praktijk/wachtlijst-patiënten)

English

Show submenu for translations

[![MicrosoftTeams-image (28).png\]](https://helpdesk.turnup.world/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=85&height=85&name=MicrosoftTeams-image%20(28).png)](https://app.turnup.be)

Open main navigation

Close main navigation

- - [English](https://helpdesk.turnup.world/en/practice/waitlist-patients)
    - [Français](https://helpdesk.turnup.world/fr/cabinet/liste-dattente-patients)
    - [Italiano](https://helpdesk.turnup.world/it/turnupworldknowledgebase/waitlist-patients)
    - [Nederlands](https://helpdesk.turnup.world/nl/praktijk/wachtlijst-patiënten)

  English
  
  Show submenu for translations
- [Ga terug naar TurnUp](https://app.turnup.be/)

[Ga terug naar TurnUp](https://app.turnup.be/)

 Looking for help? Choose a category below or use the search bar.

- There are no suggestions because the search field is empty.

1. [Practice Helpdesk](https://helpdesk.turnup.world/en/practice)
2. [Waitlist & Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients)

# Waitlist & Patients

 Manager your waitlist and patient list in the TurnUp application.

## Waitlist

- [How do I optimize my waitlist and increase my last-minute success rate?](https://helpdesk.turnup.world/en/practice/how-do-i-optimize-my-waitlist-and-increase-my-last-minute-success-rate)
- [How does the Waitlist Invitation feature work?](https://helpdesk.turnup.world/en/practice/how-does-the-waitlist-invitation-feature-work)
- [Patients disappear from the waiting list.](https://helpdesk.turnup.world/en/practice/patients-disappear-from-the-waiting-list)
- [How do we get our existing waiting lists into TurnUp?](https://helpdesk.turnup.world/en/practice/how-do-we-get-our-existing-waiting-lists-into-turnup)
- [How to clean up your waitlist in TurnUp World](https://helpdesk.turnup.world/en/practice/waitlist-cleanup)
- [How to add an unsubscribed patient back to the waitlist](https://helpdesk.turnup.world/en/practice/how-to-add-an-unsubscribed-patient-back-to-the-waitlist)
- [Can patients also unsubscribe from the waiting list?](https://helpdesk.turnup.world/en/practice/can-patients-also-unsubscribe-from-the-waiting-list)
- [How can I unsubscribe a patient from TurnUp notifications?](https://helpdesk.turnup.world/en/practice/how-can-i-unsubscribe-a-patient-from-turnup-notifications)
- [Unsubscribe from the waiting list and stop notifications](https://helpdesk.turnup.world/en/practice/unsubscribe-from-the-waiting-list-and-stop-notifications)
- [How to export your waitlist from TurnUp World](https://helpdesk.turnup.world/en/practice/how-to-export-your-waitlist-from-turnup-world)
- [Edit the Waiting List Efficiently](https://helpdesk.turnup.world/en/practice/edit-the-waiting-list-efficiently)
- [No patients showing in my waiting list – what should I do?](https://helpdesk.turnup.world/en/practice/no-patients-showing-in-my-waiting-list-what-should-i-do)
- [How does the Waitlist Invitation on sync feature work?](https://helpdesk.turnup.world/en/practice/how-does-the-waitlist-invitation-on-sync-feature-work)

See less ▼

## Patients

- [Where can I find unsubscribed patients?](https://helpdesk.turnup.world/en/practice/where-can-i-find-unsubscribed-patients)
- [A client is linked to the wrong service provider.](https://helpdesk.turnup.world/en/practice/a-client-is-linked-to-the-wrong-service-provider)
- [How to add a patient in TurnUp world](https://helpdesk.turnup.world/en/practice/pati%C3%ABnt-toevoegen-in-tuw)
- [Patiënt delete (GDPR)](https://helpdesk.turnup.world/en/practice/pati%C3%ABnt-delete-gdpr)
- [How do you add a new patient and place them on the waiting list in TurnUp World?](https://helpdesk.turnup.world/en/practice/hoe-voeg-je-een-nieuwe-pati%C3%ABnt-toe-en-plaats-je-deze-op-de-wachtlijst-in-turnup-world-)
- [How to use the patients page in TurnUp?](https://helpdesk.turnup.world/en/practice/how-to-use-the-patients-page-in-turnup)

See less ▼

- [Getting Started With TurnUp](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup#main-content)

    - [Getting started with TurnUp](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup#getting-started-with-turnup)
    - [Billing & Pricing](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup#billing-pricing)
    - [TurnUp For Providers](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup#turnup-for-providers)
- [Integration & synchronization](https://helpdesk.turnup.world/en/practice/integration-synchronization#main-content)

    - [TurnUp World x Progenda](https://helpdesk.turnup.world/en/practice/integration-synchronization#turnup-world-x-progenda)
    - [TurnUp World x Exquise NextGen](https://helpdesk.turnup.world/en/practice/integration-synchronization#turnup-world-x-exquise-nextgen)
    - [TurnUp World x Dentally](https://helpdesk.turnup.world/en/practice/integration-synchronization#turnup-world-x-dentally)
    - [TurnUp World x DentAdmin](https://helpdesk.turnup.world/en/practice/integration-synchronization#turnup-world-x-dentadmin)
- [Waitlist & Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients#main-content)

    - [Waitlist](https://helpdesk.turnup.world/en/practice/waitlist-patients#waitlist)
    - [Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients#patients)
- [Last-minute appointments](https://helpdesk.turnup.world/en/practice/last-minute-appointments)
- [Reminders & No-Show Management](https://helpdesk.turnup.world/en/practice/reminders-no-show-management#main-content)

    - [No-Show Follow-Up](https://helpdesk.turnup.world/en/practice/reminders-no-show-management#no-show-follow-up)
    - [AI Outbound Callcenter](https://helpdesk.turnup.world/en/practice/reminders-no-show-management#ai-outbound-callcenter)
- [Settings & Administration](https://helpdesk.turnup.world/en/practice/settings-administration#main-content)

    - [Employees](https://helpdesk.turnup.world/en/practice/settings-administration#employees)
    - [Treatments](https://helpdesk.turnup.world/en/practice/settings-administration#treatments)
    - [Organization](https://helpdesk.turnup.world/en/practice/settings-administration#organization)
- [Insights & Reporting](https://helpdesk.turnup.world/en/practice/insights-reporting)
- [Mobile App](https://helpdesk.turnup.world/en/practice/mobile-app)
- [Support](https://helpdesk.turnup.world/en/practice/support#main-content)

    - [Technical issues](https://helpdesk.turnup.world/en/practice/support#technical-issues)
- [TurnUp Academy](https://helpdesk.turnup.world/en/practice/turnup-academy#main-content)

    - [Account & Access](https://helpdesk.turnup.world/en/practice/turnup-academy#account-access)
    - [Courses & Learning paths](https://helpdesk.turnup.world/en/practice/turnup-academy#courses-learning-paths)
- [TurnUp Legacy](https://helpdesk.turnup.world/en/practice/turnup-legacy#main-content)

    - [General operation & demo](https://helpdesk.turnup.world/en/practice/turnup-legacy#general-operation-demo)
    - [Creating & managing last-minute appointments](https://helpdesk.turnup.world/en/practice/turnup-legacy#creating-managing-last-minute-appointments)
    - [Cancelling & troubleshooting last-minutes](https://helpdesk.turnup.world/en/practice/turnup-legacy#cancelling-troubleshooting-last-minutes)
    - [Issues with linking & processing](https://helpdesk.turnup.world/en/practice/turnup-legacy#issues-with-linking-processing)
- [Help for Your Patients](https://helpdesk.turnup.world/en/practice/help-for-your-patients#main-content)

    - [Registration & Enrollment](https://helpdesk.turnup.world/en/practice/help-for-your-patients#registration-enrollment)
    - [Appointments & Notifications](https://helpdesk.turnup.world/en/practice/help-for-your-patients#appointments-notifications)

[![Logo\_white-01](https://helpdesk.turnup.world/hs-fs/hubfs/Logo_white-01.png?width=85&height=85&name=Logo_white-01.png "Logo_white-01")](https://www.turnup.world)

TurnUp World Knowledge Base

<https://www.instagram.com/turnup.world> <https://www.linkedin.com/company/turnupworld> <https://www.facebook.com/turnup.world.be>

Copyright © 2025, TurnUp BV