--- title: How to clean up your waitlist in TurnUp World description: Clean up your waitlist in TurnUp World --- [Skip to content](https://helpdesk.turnup.world/en/practice/waitlist-cleanup#main-content) - [English](https://helpdesk.turnup.world/en/practice/waitlist-cleanup) - [Français](https://helpdesk.turnup.world/fr/cabinet/nettoyer-la-liste-attente) - [Nederlands](https://helpdesk.turnup.world/nl/praktijk/wachtlijst-opschonen) English Show submenu for translations [![MicrosoftTeams-image (28).png\]](https://helpdesk.turnup.world/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=85&height=85&name=MicrosoftTeams-image%20(28).png)](https://app.turnup.be) Open main navigation Close main navigation - - [English](https://helpdesk.turnup.world/en/practice/waitlist-cleanup) - [Français](https://helpdesk.turnup.world/fr/cabinet/nettoyer-la-liste-attente) - [Nederlands](https://helpdesk.turnup.world/nl/praktijk/wachtlijst-opschonen) English Show submenu for translations - [Ga terug naar TurnUp](https://app.turnup.be/) [Ga terug naar TurnUp](https://app.turnup.be/) Looking for help? Choose a category below or use the search bar. - There are no suggestions because the search field is empty. 1. [Practice Helpdesk](https://helpdesk.turnup.world/en/practice?hsLang=en) 2. [Waitlist & Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients?hsLang=en) 3. [Waitlist](https://helpdesk.turnup.world/en/practice/waitlist-patients?hsLang=en#waitlist) January 27, 2026 # How to clean up your waitlist in TurnUp World ## Do you have many patients on your waitlist and want to make sure they still wish to remain eligible for last-minute appointments? With the Waitlist Clean-up feature, you can easily keep your waitlist relevant and up to date. ### **⚙️** How to clean up your waitlist 1. Go to **TurnUp World** and log in using your personal account credentials. 2. Navigate to the **Waitlist** module. 3. Click the **brush icon** at the top of the screen. 4. A pop-up opens that allows you to start the waitlist clean-up process. ![waitlist-cleanup](https://helpdesk.turnup.world/hs-fs/hubfs/waitlist-cleanup.png?width=670&height=496&name=waitlist-cleanup.png) ### **🧹How does the clean-up work?** - Patients who currently have one or more waitlist items **and** a valid email address will receive an email asking them whether they want to remain on the waitlist. - Patients can: - Confirm they want to stay on the waitlist, or - Unsubscribe themselves easily. - When a patient unsubscribes: - Your practice receives a notification. - The patient is moved to the **Unsubscribed** module. ### **✅ What are the benefits?** - Your waitlist stays **relevant and up to date**, with only patients who are interested in your last-minute appointments. - Last-minute appointments are offered to the interested patients, resulting in a **higher success rate and fewer empty slots** in your agenda. - [Getting Started With TurnUp](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup?hsLang=en#main-content) - 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