---
title: I’m currently using the TurnUp Legacy platform. Do I need to switch to TurnUp World?
description: Switch from TurnUp Legacy to TurnUp World
---

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1. [Practice Helpdesk](https://helpdesk.turnup.world/en/practice?hsLang=en)
2. [TurnUp Legacy](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en)

January 29, 2026

# I’m currently using the TurnUp Legacy platform. Do I need to switch to TurnUp World?

## The TurnUp Legacy platform will no longer be available as of June 1, 2026.

To continue using TurnUp, switching to **TurnUp World** is therefore required.

### What does this mean in practice?

Most practices are already working with **TurnUp World** today.  
Practices that have been using TurnUp for a longer time may still be on the Legacy platform.

For some time now, **TurnUp Legacy** has:

- ❌ no longer been supported
- ❌ no longer been optimised

All further developments and improvements have been **fully migrated to TurnUp World**.

### What is the added value of TurnUp World?

TurnUp World is the renewed platform and offers significantly more functionality, including:

- The **smart waiting list** and **last-minute appointments**
- **No-show prediction** to avoid empty chairs
- **Insights and reporting** on the performance of your TurnUp account
- More **automation** and **improved support**
- A **future-proof platform** with ongoing optimisations

### TurnUp Legacy vs TurnUp World

#### TurnUp Legacy

https://app.turnup.be/

![](https://helpdesk.turnup.world/hs-fs/hubfs/image-png-4.png?width=448&height=333&name=image-png-4.png)

#### TurnUp World

https://app.turnup.world/

![](https://helpdesk.turnup.world/hs-fs/hubfs/image-png-Jan-22-2026-12-21-26-2904-PM.png?width=455&height=317&name=image-png-Jan-22-2026-12-21-26-2904-PM.png)

### How can I switch?

Are you still using the Legacy platform and want to continue using TurnUp?  
Then a transition is required **before June 1, 2026**.

Please contact **our Support team** in time to plan the switch to TurnUp World.  
We are happy to explain:

- the new features
- the impact on your practice
- and guide you **step by step** throughout the transition

👉 **Contact us via Support.**

- [Getting Started With TurnUp](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup?hsLang=en#main-content)

    - [Getting started with TurnUp](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup?hsLang=en#getting-started-with-turnup)
    - [Billing & Pricing](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup?hsLang=en#billing-pricing)
    - [TurnUp For Providers](https://helpdesk.turnup.world/en/practice/getting-started-with-turnup?hsLang=en#turnup-for-providers)
- [Integration & synchronization](https://helpdesk.turnup.world/en/practice/integration-synchronization?hsLang=en#main-content)

    - [TurnUp World x Progenda](https://helpdesk.turnup.world/en/practice/integration-synchronization?hsLang=en#turnup-world-x-progenda)
    - [TurnUp World x Exquise NextGen](https://helpdesk.turnup.world/en/practice/integration-synchronization?hsLang=en#turnup-world-x-exquise-nextgen)
    - [TurnUp World x Dentally](https://helpdesk.turnup.world/en/practice/integration-synchronization?hsLang=en#turnup-world-x-dentally)
    - [TurnUp World x DentAdmin](https://helpdesk.turnup.world/en/practice/integration-synchronization?hsLang=en#turnup-world-x-dentadmin)
- [Waitlist & Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients?hsLang=en#main-content)

    - [Waitlist](https://helpdesk.turnup.world/en/practice/waitlist-patients?hsLang=en#waitlist)
    - [Patients](https://helpdesk.turnup.world/en/practice/waitlist-patients?hsLang=en#patients)
- [Last-minute appointments](https://helpdesk.turnup.world/en/practice/last-minute-appointments?hsLang=en)
- [Reminders & No-Show Management](https://helpdesk.turnup.world/en/practice/reminders-no-show-management?hsLang=en#main-content)

    - [No-Show Follow-Up](https://helpdesk.turnup.world/en/practice/reminders-no-show-management?hsLang=en#no-show-follow-up)
    - [AI Outbound Callcenter](https://helpdesk.turnup.world/en/practice/reminders-no-show-management?hsLang=en#ai-outbound-callcenter)
- [Settings & Administration](https://helpdesk.turnup.world/en/practice/settings-administration?hsLang=en#main-content)

    - [Employees](https://helpdesk.turnup.world/en/practice/settings-administration?hsLang=en#employees)
    - [Treatments](https://helpdesk.turnup.world/en/practice/settings-administration?hsLang=en#treatments)
    - [Organization](https://helpdesk.turnup.world/en/practice/settings-administration?hsLang=en#organization)
- [Insights & Reporting](https://helpdesk.turnup.world/en/practice/insights-reporting?hsLang=en)
- [Mobile App](https://helpdesk.turnup.world/en/practice/mobile-app?hsLang=en)
- [Support](https://helpdesk.turnup.world/en/practice/support?hsLang=en#main-content)

    - [Technical issues](https://helpdesk.turnup.world/en/practice/support?hsLang=en#technical-issues)
- [TurnUp Academy](https://helpdesk.turnup.world/en/practice/turnup-academy?hsLang=en#main-content)

    - [Account & Access](https://helpdesk.turnup.world/en/practice/turnup-academy?hsLang=en#account-access)
    - [Courses & Learning paths](https://helpdesk.turnup.world/en/practice/turnup-academy?hsLang=en#courses-learning-paths)
- [TurnUp Legacy](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en#main-content)

    - [General operation & demo](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en#general-operation-demo)
    - [Creating & managing last-minute appointments](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en#creating-managing-last-minute-appointments)
    - [Cancelling & troubleshooting last-minutes](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en#cancelling-troubleshooting-last-minutes)
    - [Issues with linking & processing](https://helpdesk.turnup.world/en/practice/turnup-legacy?hsLang=en#issues-with-linking-processing)
- [Help for Your Patients](https://helpdesk.turnup.world/en/practice/help-for-your-patients?hsLang=en#main-content)

    - [Registration & Enrollment](https://helpdesk.turnup.world/en/practice/help-for-your-patients?hsLang=en#registration-enrollment)
    - [Appointments & Notifications](https://helpdesk.turnup.world/en/practice/help-for-your-patients?hsLang=en#appointments-notifications)

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