--- title: How can you view last-minute communication sent to your patients? description: How can I view last-minute communication? --- [Skip to content](https://helpdesk.turnup.world/en/practice/how-can-i-view-last-minute-communication#main-content) - [English](https://helpdesk.turnup.world/en/practice/how-can-i-view-last-minute-communication) - [Français](https://helpdesk.turnup.world/fr/cabinet/comment-consulter-la-communication-envoyée-dun-rendez-vous-de-dernière-minute-) - [Nederlands](https://helpdesk.turnup.world/nl/praktijk/hoe-krijg-ik-inzicht-in-last-minute-communicatie) English Show submenu for translations [![MicrosoftTeams-image (28).png\]](https://helpdesk.turnup.world/hs-fs/hubfs/MicrosoftTeams-image%20(28).png?width=85&height=85&name=MicrosoftTeams-image%20(28).png)](https://app.turnup.be) Open main navigation Close main navigation - - [English](https://helpdesk.turnup.world/en/practice/how-can-i-view-last-minute-communication) - [Français](https://helpdesk.turnup.world/fr/cabinet/comment-consulter-la-communication-envoyée-dun-rendez-vous-de-dernière-minute-) - [Nederlands](https://helpdesk.turnup.world/nl/praktijk/hoe-krijg-ik-inzicht-in-last-minute-communicatie) English Show submenu for translations - [Ga terug naar TurnUp](https://app.turnup.be/) [Ga terug naar TurnUp](https://app.turnup.be/) Looking for help? Choose a category below or use the search bar. - There are no suggestions because the search field is empty. 1. [Practice Helpdesk](https://helpdesk.turnup.world/en/practice?hsLang=en) 2. [Last-minute appointments](https://helpdesk.turnup.world/en/practice/last-minute-appointments?hsLang=en) February 13, 2026 # How can you view last-minute communication sent to your patients? ## Do you want to quickly know whether a patient has received, opened, or confirmed a last-minute invitation? With the **Last-Minute Communication Timeline**, you get a clear overview of the full communication flow at a glance. This helps you work more efficiently and avoid unnecessary follow-up. ### 👀 Where can you find the communication timeline? Follow these steps: 1. Go to the **Last-Minute** module. 2. Open one of the following tabs: - **Open** - **Booked** - **Cancelled** - **Expired** 3. Click on a **patient** in the list. 4. The **communication timeline** will automatically appear. You can immediately see how the communication has progressed. ### ⚙️ What is the Last-Minute Communication Timeline? The Communication Timeline shows the complete communication history for each last-minute appointment. For each patient, you can see: - When the message was sent - Through which channel it was sent - Whether the message was delivered - Whether the patient opened the message - Whether the patient took action (confirmed or cancelled) - Which exact communication was sent This gives you a clear view of the entire journey: from the first invitation to the final action. ![last-min-comm-timeline](https://helpdesk.turnup.world/hs-fs/hubfs/last-min-comm-timeline.png?width=670&height=332&name=last-min-comm-timeline.png) ### 🎨 What do the colors mean? The colors indicate the status of each message: - 🔵 **Blue**: Message delivered - 🟣 **Purple**: Message opened - 🟢 **Green**: Patient took action - 🔴 **Red**: Message not delivered This allows you to understand the situation at a glance. ### ✅ Why is this important for your practice? With last-minute appointments, every minute counts. 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