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title: What is TurnUp and how does it help me as a patient?
description: What is TurnUp and how does it help me as a patient?
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1. [Patient Helpdesk](https://helpdesk.turnup.world/en/patient?hsLang=en)
2. [About TurnUp & Privacy](https://helpdesk.turnup.world/en/patient/about-turnup-privacy?hsLang=en)
3. [About TurnUp](https://helpdesk.turnup.world/en/patient/about-turnup-privacy?hsLang=en#about-turnup)

January 27, 2026

# What is TurnUp and how does it help me as a patient?

## TurnUp helps dental practices manage their waiting lists efficiently and gives patients the opportunity to get an appointment sooner when a slot becomes available.

TurnUp is a smart web application used by dental practices to efficiently manage their waiting lists, offer last-minute appointments, reduce no-shows, and send appointment reminders.

For you as a patient, this means **greater flexibility and shorter waiting times**.  
When a slot becomes available unexpectedly, for example due to a cancellation, you get the chance to **see your dentist sooner**.

### ⚙️ How does it work?

If you are on a practice’s waiting list, you will automatically receive a notification via **email, SMS, or the TurnUp World app** as soon as a last-minute appointment becomes available.  
Does the proposed time work for you and would you like to move your appointment forward? You can **confirm easily in just a few clicks**.

You can also receive **reminders for your scheduled appointments**, so you don’t forget them.

### 🎛️ You always stay in control

TurnUp is **completely optional**.  
You decide whether to respond to an invitation and can **unsubscribe from the waiting list at any time**. In that case, you will no longer receive last-minute notifications.

- [Manage appointments](https://helpdesk.turnup.world/en/patient/manage-appointments?hsLang=en#main-content)

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    - [Account creation](https://helpdesk.turnup.world/en/patient/turnup-app?hsLang=en#account-creation)
    - [Use of the TurnUp app](https://helpdesk.turnup.world/en/patient/turnup-app?hsLang=en#use-of-the-turnup-app)
- [About TurnUp & Privacy](https://helpdesk.turnup.world/en/patient/about-turnup-privacy?hsLang=en#main-content)

    - [About TurnUp](https://helpdesk.turnup.world/en/patient/about-turnup-privacy?hsLang=en#about-turnup)
    - [Privacy & GDPR](https://helpdesk.turnup.world/en/patient/about-turnup-privacy?hsLang=en#privacy-gdpr)
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